Privacy

Effective November 12, 2026. CrateKeys is operated by planet.X. Contact: chris@planet-x.co.

Information we process

We process account identity, workspace membership, saved product records and operational audit history. FormForge stores published form schemas, submitted answers, rule decisions and delivery records. CrateKeys stores license-holder details, protected license secrets and minimized device identifiers. Do not submit passwords, payment-card details or information you are not authorized to provide.

Providers and purpose

Our hosting and database/authentication providers run the service. Stripe handles card details and billing; we store subscription and payment references rather than card numbers. Our email provider sends account and configured transactional notifications. FormForge sends responses to webhook destinations only when a workspace manager configures that action. Workspace members can access records according to their assigned roles.

Storage and choices

Workspace records stay available until you delete them or request removal. Financial and security history is retained separately for operating and dispute handling. You can export your workspace data and remove form responses or revoke licenses. Browser drafts and appearance preferences stay in your browser and can be cleared. Authentication uses secure cookies. Minimal traffic measurements exclude private answers, license keys and email addresses; browser privacy controls can reduce those measurements.

Ask the workspace operator about data collected through its forms or licenses. Contact planet.X for platform account access, export, correction or deletion requests. We do not sell submitted answers or license-holder records.